Assistant Service Manager

*Hot Permanent Role: Recruiting Now! Enquire Today!!*

Could be a great role for someone with transferrable management experience such as in hospitality or retail; or perhaps someone with customer service / administration seeking a next career step into management!

Are you based nearby and hoping to work in Tunbridge Wells?

Would you like to join a thriving employer - multi award winning & established internationally?

Do you have a passion for people, and delivering outstanding customer experience?

If so ... then... this is THE role for you!!

Rare leadership opportunity! Expanding to meet their growing demand, this company have created a new role - focused on leading and managing the experience of existing customers.

Day-to-day, you will be involved with :-

- Workload allocation to a team, including staff rota'ing;

- Escalated customer handling and query management, including customer visits;

- Coaching, training and development support to a team;

- Overseeing budgets and signing off invoices;

- Producing management and customer reports;

- Managing documentation such as training documents and standard procedures;

- Liaising between other departments such as Supply Chain and Sales to support smooth day-to-day operations.

Mon-Fri 37,5 hrs + paid overtime options

£30,000

Fantastic employer - multi award winning in their industry and have a trading history for over 30 years!! 

Fabulous Tunbridge Wells office environment - accessible by train bus and car

Super company culture

Interesting and varied day-to-day work!

If you... have a background of customer service and seek a move into leadership/management, or perhaps you are in a management role in any sector and seeking a change.

This role suits someone who enjoys customer relationship-building, and a busy and varied day-to-day job.

Applicants must be based within a 30 minute commute to Tunbridge Wells on a Mon-Fri basis...

Apply now with your CV to be considered, or better, call Miles Dutton on 01892 540054